Item

Acceptable

Unacceptable

• Professional repairs.

• Missing or damaged mouldings and panels.
• Obvious evidence of colour mismatch or mis-alignment between panels.

• Minor dents (up to 10mm) that do not affect the panels’ structural integrity.

• Multiple dents or scrapes on a single panel.
• Buckling or distortion of the panels.

• Minor chipping relative to the vehicle’s age and kilometres travelled, provided it has not penetrated to the base metal or corroded.

• Major abrasions.
• Colour mismatch between panels.
• Loss of gloss or colour disproportionate to the vehicle’s age.
• Damage due to stickers/decals.

• Light scratches and minor chipping around the windscreen periphery.
• Minor scuff marks or scratches.

• Cracks or damage within the wiper arches.
• Holes or cracks in the windscreen or window’s glass or light covers.

• Slightly soiled upholstery, scuffed floor mats, trim and kick panels.
• Professional repairs.

• Torn, cut, burnt or permanently stained upholstery.
• Bent trim panels.
• Bad odours.
• Damage caused by the fitting of removal of communication equipment.